![]() ![]() ![]() Once you have done the user creation work, log into the new account and then perform the file download work one more time. Since your corrupted user profile cannot download a file from the OneDrive app, you can create a new user on Mac to avoid this situation directly. Select Always Keep on This device and check if this workaround solves your trouble. If you have enabled File On-Demand, go to your OneDrive folder and right-click the file that you cannot download. Just right-click the file that you want to download > select Rename from the downward menu > and type in a name without any special characters. In order to avoid this result, you can change the file name manually on your Mac computer. If there are special characters in the file name, you may get the notification that reads OneDrive couldn't download (Error code - 16). Fix 2: Change special characters in the file name If the network has no problem while the error code -16 still exists, go to the solutions below straightforwardly. You can, in such a case, launch macOS NetworkQuality to test the upload/download capacity, upload/download flows, and upload/download responsiveness at once. Poor network definitely results in you failing to download any file, not speaking of downloading files from OneDrive. ![]() ![]() Since we have a basic understanding of all possible factors that might cause you to fail to download a file from OneDrive on Mac, then let's get started to fix this trouble. How to fix OneDrive couldn't download file on Mac? ![]()
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